What surfaces can be sanitized by using the steam cleaner?

Your steam cleaner is designed to clean hard surfaces like laminates & counter¬tops, stovetops and tile, ceramic and glass as well as upholstery; any surface that will withstand high heat. DO NOT use on soft plastic and cold glass. On surfaces that have been treated with wax, or on some no-wax floors, the sheen may be removed by the heat and steam. DO NOT use on unsealed wood. This could cause the wood panel to rise. It is recom¬mended that an isolated surface area be tested to verify suitability before proceeding to the rest of the area.

How long does a tank of water last?

A full tank will last approximately 7.5 minutes.

Why does the “Steam Ready” light go on and off while steam cleaning?

This indicates the unit is re-pressurizing itself.

Does the HAAN portable steamer work on pet stains?

Yes, the HAAN is able to spot clean fresh pet stains by loosening and lifting the stain.

Must I use distilled water?

No. However, if the tap water in your area is hard, it is recommended that distilled or purified water be used to extend the life of your portable steam cleaner.

Why can’t I open the Pressure Locking Safety Cap during operation?

The high water temperature and pressure inside the tank present a safety hazard. The cap is designed so that it can only be removed when the internal tank pressure and / or temperature is low.

Will the HAAN Steam Cleaner clean grout?

Yes, but it needs a little help. Steam the grout to loosen the dirt and then scrub with the Detail Brush attachment. Please take note that it will not remove discoloration, as this has been absorbed into the grout.

Where does the dirt go?

HAAN’s HandiPro Portable Steamer does not have a suction feature, so it does not pick up loose dirt. Be¬fore steaming, please vacuum or sweep away loose dirt. After steaming it is recommended that the steamed area be wiped down with a towel to remove any loosened debris.

Can portable handheld steamers be used vertically?

When the steamer is used pointing upward, the amount of steam emitted will reduce over time. Tilt the unit parallel with the floor, at a downward angle or use an extended flexible hose to eliminate the reduction of steam.

Steam output is not high – why?

Once the steam trigger has been held down for a period of time, it takes a moment for the unit to re-pressurize.